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FAQs

Yes. We get that you want to know at what stage of the process you are, and that your instasmile is ...

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We offer FREE international shipping to most countries around the world, & our Partial.ly payment option is available ...

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Take photos of your impression and our team will give it a once over before you send back to us, to check it looks good. Send your photos ...
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In rare cases, a package may be returned to us as undeliverable. There are a few reasons why your delivery may have been ...

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We track every package that leaves our instasmile office and share the tracking details with you, so it’s rare that ...

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We’ll dispatch your instasmile self-impression kit the next working day from the day of purchase (Monday to Friday, ...

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You can track the status of your order if you login to your account area on our website. In the UK, you will receive a text from DPD (our ...
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